At FM USA Services, we value our customers’ satisfaction.

 

• If you need to cancel a scheduled service, the request must be made at least 48 hours in advance.

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• If the service has already started, no refund will be issued.

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• In exceptional cases (such as errors caused by our team), we may issue a full or partial refund after review.

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• To request a cancellation or refund, please contact us at fmusaservices@outlook.com or 321-695-7867.

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• Approved refunds will be processed within 10 business days.

• After payment confirmation, we will contact you within 48 hours to schedule your service.

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• Service timeframes may vary depending on the type of service, weather conditions, and scheduling availability.

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• All services will be provided according to the approved estimate.

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• If the client causes a delay (e.g., restricted access to the property), the service may be rescheduled without a refund.

By using the FM USA Services website, you agree to the following terms:

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• All estimates and prices are subject to change before a contract is signed.

• The client is responsible for providing adequate access to the service location on the scheduled date.

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• We are not responsible for delays caused by weather conditions or external factors beyond our control.

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• It is prohibited to copy or reproduce the content of our website without prior authorization.

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• By purchasing our services, the client agrees to these terms and conditions.

At FM USA Services, we respect your privacy.

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• We collect personal information (name, phone number, email, address) only to process requests, schedule services, and communicate with our clients.

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• We do not sell or share your personal information with third parties, except when necessary to process payments or comply with legal requirements.

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• We use security measures to protect your information.

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• If you wish to request the deletion of your personal data, please contact us at fmusaservices@outlook.com